El Dorado County Sheriffs Office Inmate Telephone Update

by Placerville Newswire / Jan 17, 2018 / comments

[EDSO Sergeant Anthony Prencipe]

The El Dorado County Jail will be installing a new inmate communications provider on February 9, 2018. The new provider will be NCIC Inmate Communications and services will include inmate telephones, video visitation and tablets. Check out the information bulletin by NCIC below. We will update as further information becomes available:

--- Via NCIC ---
 
El Dorado County Sheriffs Office - Inmate Telephone Update 

EFFECTIVE February 9, 2018, El Dorado County Sheriffs Office will be installing a new inmate communications provider. The new provider will be NCIC Inmate Communications and services will include inmate telephones, video visitation and tablets. 

Following the installation of the new inmate telephone system: 

• Contact Global Tel*Link at 1-866-230-7761 or www.GTL.net to request a refund of any remaining funds in the Global TelsLink pre-paid collect account. These balances will NOT transfer to the new inmate telephone service provider.   Refunds are processed based on the method of original payment and may require a written request be mailed to Global Tel*Link.   Refunds may take up to 30 days for processing. 

• Contact NCIC Inmate Communications to set-up a new pre-paid collect account. NCIC  Inmate Communications can be reached at 1-800-943-2189, or visit www.NClC.com. 

• Upon installation of the new inmate telephone system, the following calling rates will apply: 
Calling Rates: 
Call Type 
Collect 
Per Minute Rate 
Pre-Paid Collect & Debit 
Per Minute Rate 
Local 

$0.25 
$0.21 
In-State 
$0.25 
$0.21 
Interstate 
$0.25 
$0.21 

International (Excluding US Territories) 
N/A 
$0.75 / Debit only 

Fees to Friend/Family to Fund a Pre-Paid Collect Account: 
Via IVR, online, etc.: $3.00 
Via live operator: $5.95