Mail Mix-Ups in El Dorado County Cause Headaches During Holiday Season

[Angela Greenwood, CBS Sacramento]

EL DORADO COUNTY (CBS13) — Major mail mix-ups are causing some Christmas concern in some El Dorado County communities. Many people are reporting delayed packages, even missing mail coming out of the Pollock Pines Post Office and they say the problem has been going on for several years.

The Christmas cheer is on full display, but across parts of El Dorado County, this holiday season also brings frustration.

“The mail’s been hell,” said longtime Pollock Pines homeowner Joan Coffin.

Throughout Pollock Pines and Sierra Springs, customers say their mail has been hit or miss.

“I’d say it’s a disappointment,“ said Sierra Springs homeowner Jan Fair, “I get that they’re working their hearts out, but you’ve got to get your mail.” ...