{"id":11320,"date":"2026-01-20T20:58:38","date_gmt":"2026-01-21T05:58:38","guid":{"rendered":"http:\/\/inedc.com\/24\/?p=11320"},"modified":"2026-01-23T20:33:12","modified_gmt":"2026-01-24T05:33:12","slug":"after-alleged-anti-native-incident-folsom-lake-hyundai-agrees-to-policy-changes-and-civil-rights-training","status":"publish","type":"post","link":"http:\/\/inedc.com\/24\/news\/after-alleged-anti-native-incident-folsom-lake-hyundai-agrees-to-policy-changes-and-civil-rights-training\/","title":{"rendered":"After Alleged Anti-Native Incident, Folsom Lake Hyundai Agrees to Policy Changes and Civil Rights Training"},"content":{"rendered":"<p data-start=\"729\" data-end=\"1039\">By Cris Alarcon, InEDC Writer. Jan 20, 2026)<\/p>\n<p data-start=\"729\" data-end=\"1039\"><strong data-start=\"729\" data-end=\"751\">SACRAMENTO, Calif.<\/strong> \u2014 Folsom Lake Hyundai has agreed to update its internal policies and train staff on California civil rights protections following a settlement with the California Civil Rights Department over allegations of discrimination against a Native American customer with ties to El Dorado County.<\/p>\n<p data-start=\"1041\" data-end=\"1446\">State officials said the settlement stems from a 2024 complaint filed by a tribal member of the Shingle Springs Band of Miwok Indians, who alleged they were denied full and equal services at the dealership based on their Native American ancestry. The complaint claimed a former employee left a voicemail containing a derogatory remark and that dealership management failed to respond after being notified.<\/p>\n<p data-start=\"1448\" data-end=\"1790\">According to the complaint, the former employee, believing a voicemail recording had ended, allegedly said the customer could pay the dealership \u201cin skins and feathers.\u201d The customer reported raising concerns with multiple members of management but said no corrective action was taken, effectively denying access to the dealership\u2019s services.<\/p>\n<p data-start=\"1792\" data-end=\"2152\">\u201cWhether it\u2019s at a local business or an apartment complex, people can experience hate and discrimination in nearly every part of their lives,\u201d California Civil Rights Department Director Kevin Kish said in a statement announcing the settlement. \u201cWe also know that Native American communities in particular experience elevated rates of hate and discrimination.\u201d<\/p>\n<p data-start=\"2154\" data-end=\"2557\">Under the agreement, Folsom Lake Hyundai and the former employee \u2014 without admitting liability \u2014 will take separate corrective actions. These include updating policies for handling discrimination or harassment complaints, designating a clear point of contact for such complaints, and adopting an employee code of conduct that explicitly requires respectful language and equal treatment of all customers.<\/p>\n<p data-start=\"2559\" data-end=\"2918\">All employees who interact with the public, including the former employee, will be required to complete training on preventing harassment and discrimination. In addition, the settlement requires a visit to the <a href=\"http:\/\/inedc.com\/24\/culture\/shingle-springs-band-of-miwok-indians-reclaim-ancestral-homelands-in-downtown-sacramento\/\">Shingle Springs Band of Miwok Indians Museum<\/a> as part of an effort to increase awareness and understanding of Native American history and experiences.<\/p>\n<p data-start=\"2920\" data-end=\"3223\">The case was investigated under California\u2019s Unruh Civil Rights Act, which prohibits businesses open to the public from discriminating based on protected characteristics, including ancestry and race. The law applies broadly to retail businesses, service providers and other public-facing establishments.<\/p>\n<p data-start=\"3225\" data-end=\"3522\">State officials said the settlement was reached after mediation, a voluntary process offered following an initial investigation by the department. Anyone who believes their rights under the Unruh Civil Rights Act have been violated may file a complaint with the California Civil Rights Department.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following an alleged anti-Native incident, Folsom Lake Hyundai will update policies and train staff under a state civil rights settlement.<\/p>\n","protected":false},"author":1,"featured_media":11346,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard","override":[{"template":"7","parallax":"1","layout":"no-sidebar-narrow","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"float","share_float_style":"share-normal","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","post_reading_time_wpm":"300","post_calculate_word_method":"str_word_count","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_popup_post":"1","show_comment_section":"1","number_popup_post":"1","show_author_box":"1","show_post_related":"1","show_inline_post_related":"1"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post_position":"meta","trending_post_label":"Trending","sponsored_post_label":"Sponsored by","disable_ad":"0","subtitle":"State settlement follows complaint from Shingle Springs Band of Miwok Indians tribal member, prompting new training and oversight"},"jnews_primary_category":[],"jnews_social_meta":[],"jnews_override_counter":{"view_counter_number":"0","share_counter_number":"0","like_counter_number":"0","dislike_counter_number":"0"},"footnotes":""},"categories":[3],"tags":[],"class_list":["post-11320","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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